If your package has arrived at the Yoybuy warehouse.but you did not see it in your Yoybuy account.
Just because the recipient’s name YB (user ID) written on the sheet is not clear to distinguish. We put them in another place first.
We will only know that the parcel belongs to you when you contact us with the parcel’s waybill number and add it to your Yoybuy account.
Please ask the seller to try to write it clearly.