Account Cannot Be Logged In

If your account is not logging in properly, please check the following actions

1.If you have opened a Paypal dispute or Charge back, if you have done so, please turn off the dispute and your account will be back to normal.

2.If you are a new customer and your first order is for a large amount, please contact customer service. It is likely that you have been contacted by a risk controller but have not responded in time, resulting in your account being closed.

3.Please make sure you have entered your registered email address correctly

4.Please check if you have more than one Yoybuy account, resulting in you logging into the wrong account.

If your account cannot be logged in properly under normal operation, please contact Yoybuy Customer Service( and we will help you to find the cause and solve the problem at the first time.

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