You can go to the My Order page to view your orders. There are nine different statuses:
1.Pending
Your item has not yet been paid for and you can cancel your order yourself.
2.Await Purchase
The item has not been purchased yet (you may still cancel your item).
3.In Process
Our purchaser is buying this item now. You cannot delete your item at this point.
4.Bought
Our purchaser has paid and bought your item.
5.Await Payment
You need to pay more to buy this item. This is usually because your payment is not sufficient enough to cover the domestic delivery fee or item’s fee.
6.Arrived
The items have arrived at our company.
7.Storing
All YOYBUY members have a free storage period of 90 days. If you want to obtain longer storage time, you could purchase additional storage time at a cost of 2CNY/day for a maximum of 30 days when there are less than 10 days left for your item.
Note: If you are unable to ship your goods within 90 days and have not purchased additional storage time, your order status will change to “Abandon.” This means you have given up your items and will no longer be able to receive them.
8.Refunded
The money for this item has been refunded back into your account.
>Note: If your item has encountered problems, our purchaser will leave a message for you. Please click the “chat” icon and reply if there is a “new” alert.
Note: When your domestic delivery fee or item’s fee is not sufficient, you should click the “pay” button to pay the remaining fees.
