If you are purchasing fragile/perishable products (e.g. glass, ceramics, etc.), the international logistics side usually does not support the claim service due to the risk of breakage and damage caused by too many irresistible factors in the course of transportation.
It is recommended that you indicate when submitting your parcel that you will strengthen the packaging to reduce the risk of damage (this action will add an additional service charge of 5USD for you). If you insist on ordering, Yoybuy is only responsible for ensuring that the goods leave Yoybuy’s warehouse in good condition, the risk of damage to the product in transit will be borne by you and Yoybuy will not be liable for any compensation.
Centro de ajuda
Agente de compras na China e um transitário
Política de Compra e Pós-Venda de Produtos Frágeis
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