Возврат и послепродажное обслуживание
Способы и средства послепродажного обслуживания
Last Updated: 04/11/2022When there is an after-sales problem with your product or parcel, you need to contact YOYBUY Customer Service Department in a timely manner. After your proof and verification by YOYBUY Customer Service, and if YOYBUY confirms its liability, we will give you compensation according to the result of the negotiation between both parties. 1 Coupon...
Правила послепродажной компенсации
Last Updated: 01/23/2024Damage to the parcel during international shipping, which resulted in damage to the goods in it: If when receiving parcel you notice apparent damages, such as holes, openings, wet areas, stains from dried-up water, apparent deformation of the shape box, you must be on the spot inspection.It is necessary in the process of registration to attach a photo / video, which will be visible damage to the box and damaged items. When applying for compensation a photo/video...
Правила компенсации посылок
Last Updated: 01/08/2025Name of Method Parcel Delay Parcel lost Terms of compensation Compensation rates Terms of compensation Compensation rates Shipforme Uninsured Shipforme insured Buyforme Uninsured Buyforme insured DHL The package has not been successfully signed for 30 working days after delivery 20% of actual freight paid 1 Parcel confirmed lost 2 If the package has been successfully...
Правила послепродажного подтверждения продукта
Last Updated: 08/12/2025Tips 1 Whether or not the outer packaging is found to have obvious signs of damage or tearing,please check the goods in front of the courier before signing, and make a note on the waybill before signing. 2, if the package is not signed in front of the courier with damage or less pieces, please...