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Beginner's Guide

28

User Agreement
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Service（Kindly reminder）
Order Submission
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Non-Compliant Orders
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Service（Kindly reminder）
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Parcel Logistics

29

Shipping Instructions
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Payment Encyclopedia

15

Payment Process
- How to pay when submitting a parcel
- How do I pay for an item once it is in my shopping cart
Payment Method
Exceptions
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Refund And After-Sales Service

4

After-sales compensation ways and means
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Account And Security

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FAQ

33

Contact Us
About YOYBUY.com
Insurance Policy
One-click order
How to distinguish different types of YOYBUY Numbers?
Can I buy 3D Printing Models from YOYBUY?
Pending parcels will be cancelled if you do not pay international shipping within 24 hours
Примечание о возврате средств за переводы в рублях
Notification on Food Products
Why is the weight of the parcel much higher than when it was submitted
Why does my Forwarding package show as signed for, but I don’t see it in my account
Which websites can we purchase from
Which products we can’t purchase for you
What kind of fees does Forwarding service charge
What kind of fees does BuyForMe service charge
What is the exchange rate
What is about electronic product
The system did not catch the discounted price when adding to the cart
Special Reminder
Remote Fee
How to use My Address in China
How to get the coupons
How long can you keep my items in your warehouse
How do I estimate my delivery date
Fragile Products Purchase and After-Sales Policy
Forwarding Rules for Rejecting Contraband in Packages
Evacuation Services
Do you guarantee the quality of items I bought
Cancellation Return Charges
About parcels seized by customs inspection
Common questions
Points And Coupons
Часто задаваемые вопросы о доставке в Россию

Cost Calculator

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Common questions
Часто задаваемые вопросы о доставке в Россию

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Last Updated: 01/08/2025

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