Order Cancellation
Where Are The Coupons After Order Cancellation
Last Updated: 03/02/2022When your order is cancelled, your coupon will also be cancelled and expired. You will not be able to use the coupon again.You could check it in your account“My Coupons-Used Coupons” If you wish to re-claim your cancelled coupon, yoybuy customer service will reissue a new coupon for you at its discretion, depending on the...
How To Cancel A Paid Order
Last Updated: 08/05/2025I If your order has been paid for, but buyer has not yet processed your order 1.You can go directly to “My procusts-Pending” and click on the order number to cancel the order directly and then place a new purchase according to your requirements. II Your order has been processed but not yet shipped by...
How To Cancel An Unpaid Order
Last Updated: 04/12/20221.When your order has been submitted but not paid for, if you wish to cancel your order, you will need to find your order in your Yoybuy account: “My Products-Pending and click on the order No. 2.Once you are redirected to the order screen, you will see “Cancel this order”, click on it and you...