Yoybuy important notices and announcements

Emergency Shutdown Notice for Yoybuy Shenzhen Warehouse

Notification / 03/14/2022 04/13/2022

Emergency Shutdown Notice for Yoybuy Shenzhen Warehouse Dear Customer, We regret to inform you that: Affected by COVID-19, Shenzhen has entered a state of emergency from 00:00:00 on Março 14, 2022. Affected by this, Yoybuy Shenzhen warehouse has been completely suspended, and the estimated suspension time is 5-7 days. Faced with this situation, Yoybuy urgently …

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Notice on the Launch of QIWI Payment Method

Notification / 03/10/2022 03/11/2022

Dear customer, Due to the international situation, these three payment methods: PayPal, Credit Card, and WebMoney are temporarily unavailable. In response to this situation, we have actively made adjustments as soon as possible. At present, the QIWI payment method has been launched. If you have shopping needs or freight forwarding needs, you can use QIWI …

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Bing Dwen Dwen Rewards

Notification / 03/08/2022 04/13/2022

Dear customer， Would you like to have a cute Bing Dwen Dwen? Here’s your chance! You will get a Bing Dwen Dwen as long as you are ranked first in your daily order consumption at Yoybuy. If you want to have it, you need to hurry! The event is only available for 15 days! Here …

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Срочное уведомление

Notification / 03/07/2022 03/25/2022

Российские клиенты, Пожалуйста, обратите внимание, что для того, чтобы не повлиять на ваш обычный заказ, пожалуйста, как можно скорее пополните свой счет YOYBUY заранее. Причины следующие： 1.Недавно пострадавшие от войны между Россией и Украиной западные страны приняли различные экономические санкции против России, в результате чего такие счета, как PayPal, VISA, Mastercard и банковский перевод (SWIFT) …

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2022 Beijing Winter Olympics

Notification / 02/14/2022 03/25/2022

The XXIV Olympic Winter Games, also known as the Beijing Winter Olympics, take place in Beijing, China, from Fevereiro 4 to Fevereiro 20, 2022.Beijing Olympic mascot Bing Dwen Dwen In addition, Zhangjiakou, a city in northwestern Hebei Province, also hosts the outdoor ice and snow events of this Winter Olympics. This is the first time …

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Yoybuy Work Day Adjustment Notice

Notification / 02/10/2022 03/25/2022

Dear Customer, Due to the fact that all international logistics service providers are closed on Sundays, our working days will be changed from Monday – Sunday to Monday – Saturday, starting from 14 Fevereiro 2022. The customer service department and the warehouse will not be available on Sundays after that. Your parcels will be processed …

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Notification of logistics-delay to Russian Federation

Notification / 01/17/2022 04/15/2022

Due to the Chinese Spring Festival holidays, the ongoing riots in Kazakhstan, and the epidemic and other force majeure, parcels sent to Russia from January to February will be delayed to varying degrees from 20 to 30 days; If you are in a hurry to receive the goods, we suggest you give priority to the …

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The Upgrade Notification

Notification / 01/13/2022 03/25/2022 / News

Notification of the comprehensive upgrade of Yoybuy logistics service system： In order to provide our customers with more convenient, fast, stable and cost-effective logistics services, we have recently improved and optimized the logistics channels in key countries and regions, mainly involving : Russia, USA, Indonesia, Continental Europe, UK, Brazil, etc. For more information, please refer …

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Explanation on the delayed parcels

Notification / 01/13/2022 03/25/2022

Explanation on the delayed arrival of parcels in the fourth quarter 2021： Due to the epidemic and the surge of e-commerce packages in the peak season, commercial express channels such as DHL/UPS/FedEx will have different degrees of delay from 3 to 7 days, and other channels from 5 to 15 days; We highly recommend you …

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[Price Adjustment Notice]Yoybuy

Notification / 01/13/2022 03/25/2022

Due to the rapid growth of transportation costs and our continuous improvement of services, in order to provide you with long-term quality services, while ensuring the sustainability of cooperation between the both sides,in line with the business philosophy of long-term integrity services, common development, quality wins, etc., so after careful consideration of many aspects, YOYBUY has made a clear division and adjustment of services and charges for each item.