Explanation on the delayed arrival of parcels in the fourth quarter 2021:
Due to the epidemic and the surge of e-commerce packages in the peak season, commercial express channels such as DHL/UPS/FedEx will have different degrees of delay from 3 to 7 days, and other channels from 5 to 15 days; We highly recommend you to choose commercial express channels as the first priority or contact our customer service experts for professional advice, and we sincerely appreciate your understanding.
Notice on Service Arrangements During the Mid-Autumn Festival & National Day Holiday
09/21/2026
Dear Valued Customers, As the holidays approach, we would like to inform you of our service arrangements during this period: I. Holiday Schedule *Chinese Public
Important Notice: EU Parcel Duty-Free Policy to End
06/22/2026
From July 1, 2026, all parcels sent to the EU will no longer be exempt from customs duties and taxes. Please Note: After the parcel
