Notification

Dear Valued Customers, To foster our corporate culture and strengthen team unity, Yoybuy will be holding New Year team-building activities on January 23rd and January 30th. Please note the following service arrangements during these dates: ➤ January 23rd (This Friday)Warehouse operations will be suspended, while customer service will remain available online. ➤ January 30th (Next Friday)Customer service will be temporarily unavailable, …

Celebrating the New Year: Yoybuy Service Schedule Adjustment on 23rd & 30th，Jan. Read More »

Уважаемые клиенты, Здравствуйте! В этот непростой период выражаем вам искреннюю благодарность за ваше понимание и терпение. Как поставщик логистических услуг с 18-летним опытом работы, мы постоянно следим за изменениями таможенной политики, активно координируем ресурсы и прилагаем максимум усилий, чтобы предложить вам более стабильные решения по доставке, а также оптимальные сроки и стоимость. В целях лучшего …

Информация о новом канале доставки в Россию и о состоянии части посылок в пути Read More »

Dear valuedclients, With New Year’s Day approaching, we sincerely thank you for your trust and support. The YOYBUY team will be closed for the statutory holiday from January 1st to 3rd. To ensure timely dispatch, please submit your parcels before 14:00 (Beijing time) on December 31st. Parcels submitted after this time will be processed after the holiday. …

Yoybuy New Year Holiday Notice Read More »

Notice Regarding Prohibited Shipments from China —— applies to rare metals, precious metals, high-value metal molds, and similar items.  During this global peak shipping season, customs regulations have been tightened in various countries. For more detailed information, please click here to get more details.  Due to recent strict customs inspections on metal products, …

Notice Regarding Prohibited Shipments from China Read More »

Dear Customers, As the National Day approaches, we would like to update you on the service arrangements during the holiday period. To avoid affecting your normal transactions, all Yoybuy staff will be on holiday from October 1st to 6th. Business will resume as usual on October 7th. National Public Holiday: October 1st – 8th DHL …

Yoybuy National Day Holiday Notice. Read More »

Dear Customers, We are experiencing some temporary issues with the operation of the Poizon API. Currently, the average troubleshooting time is 1 to 2 weeks. We understand that this is a long time and will make every effort to shorten it. If you have any questions, please contact our customer service or email us at service@yoybuy.com. …

Emergency Notification of Poizon Read More »

Dear Customers, The Chinese Dragon Boat Festival is coming. We sincerely thank you for your trust and support. The legal holiday of the Dragon Boat Festival will be from May 31st to June 2nd, Beijing time. YOYBUY All staff will be on vacation for three days, May 31st to June 2nd . During the holiday, …

YOYBUY Dragon Boat Festival Notice Read More »

Dear Customers, The Chinese May Day is coming. We sincerely thank you for your trust and support. The legal holiday of May Day will be from 1 May to 5 May, Beijing time. YOYBUY All staff will be on vacation for four days, May 1st – 4th. During the holiday, you can still place orders …

Yoybuy May Day Holiday Notice Read More »

Dear Customers, The Chinese Qingming Festival is coming. We sincerely thank you for your trust and support. The legal holiday of Qingming Festival will be from 4 April to 6 April, Beijing time. YOYBUY All staff will be on vacation for three days, April 4th – 6th. During the holiday, you can still place orders …

Yoybuy Qingming Festival Holiday Notice Read More »

Dear customers, In order to continuously improve our service quality and user experience, and further optimize the member rights and interests system, we have adjusted the user level and Plus card. Yoybuy Member Privileges upgrade: In order to allow you to enjoy more service fee rates, we have adjusted the user level and charging standards. …

YOYBUY Notice of User Level Adjustment Read More »