KCE & CDEK Russia Shipping Rate Reduction Notice In order to help reduce the losses of Russian customers due to the war between Russia and Ukraine. Yoybuy has been actively coordinating with various transport companies to optimize routes and has made great progress. From 1 octubre 2022, KCE&CDEK will reduce freight rates by 10% on …
Dear Customers, As payments in China are made in RMB. To facilitate your purchase and shipping, Yoybuy has changed the display of all fees on the website to be in both RMB and USD. Regardless of exchange rate fluctuations, the amount of RMB in your account balance will remain unchanged. Your latest top-up will be …
The National Day is coming up. We sincerely thank you for your trust and support. The statutory rest time for National Day will be from octubre 1 to 7th, and we will work normally on octubre 8 and 9th. In order not to affect your normal transactions, we have decided that our customer service and …
Dear Friends, Yoybuy’s 14th anniversary has officially come to an end. Thanks for all your support and active participation during the campaign. The gifts you have chosen have been added to your account – My products – Arrived. All gifts must be submitted within 1 month (from the date they are added to your account).Failure …
Dear customers The Mid-Autumn Festival is coming. We sincerely thank you for your trust and support. The statutory rest time for the Mid-Autumn Festival will be from septiembre 10 to 12th, Beijing time. In order not to affect your normal transactions, we have decided that our customer service and warehouse will have holidays from September …
Dear customers Due to the COVID-19, the Yoybuy warehouse will be temporarily closed from septiembre 3 to septiembre 6 at the request of the Shenzhen government. The handling of all parcel issues, and the shipping of parcels are suspended from operation. When the Shenzhen warehouse is notified of the resumption of work, we will send …
Dear customers In order to enhance the cohesion of the Yoybuy team and the professionalism of the staff, Yoybuy Company will have Team-building from 6 agosto to 7 agosto. The customer service and purchasing teams will be closed at that time. All staff will return to work on Monday (8 agosto ) and we will …
Уважаемый клиент, Из-за войны между Россией и Украиной платёжный канал QIWI был закрыт 18 мая. После долгой напряженной работы 21 июня QIWI был перезапущен. Теперь Вы можете продолжать использовать QIWI для оплаты своих заказов и отправлений. Чтобы справиться со сложными ситуациями и сделать ваши транзакции более удобными, Yoybuy прилагает все усилия для разработки более безопасных …
As the Beijing warehouse is located in the capital, various large-scale conferences and events often affect the delivery time of sellers and goods. In order to ensure that the time limit for your goods to arrive at the warehouse is not affected, we will only keep the Shenzhen warehouse, and the Beijing warehouse will be …
Dear members: China’s Dragon Boat Festival is coming. We sincerely thank you for your trust and support in us. The statutory rest time for Dragon Boat Festival is from junio 3 to 5th, Beijing time. In order not to affect the normal operation of your express delivery, our company decided that the customer service and …
