For the convenience of Forwarding customers, your packages can be added to your account in time.
Yoybuy has developed a package notification feature. You could find” Add Package” option in “My Chinese address “or “My warehouse”.
You could click “Add package” after the seller updates the tracking number, but before the package arrives at our warehouse – enter your tracking number, so that when the package arrives at Yoybuy’s warehouse, it will be added to your account at the first time.
Tips:If your tracking number shows as used, please contact customers service (service@yoybuy.com). They will help you to confirm the status of your package. Please do not disclose your tracking number to anyone else to avoid fraudulent claims.
Best regards,
Yoybuy Team
Notice on Service Arrangements During the Mid-Autumn Festival & National Day Holiday
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Important Notice: EU Parcel Duty-Free Policy to End
From July 1, 2026, all parcels sent to the EU will no longer be exempt from customs duties and taxes. Please Note: After the parcel