Dear Customer, Due to the fact that all international logistics service providers are closed on Sundays, our working days will be changed from Monday – Sunday to Monday – Saturday, starting from 14 февраль 2022. The customer service department and the warehouse will not be available on Sundays after that. Your parcels will be processed …
Due to the Chinese Spring Festival holidays, the ongoing riots in Kazakhstan, and the epidemic and other force majeure, parcels sent to Russia from January to February will be delayed to varying degrees from 20 to 30 days; If you are in a hurry to receive the goods, we suggest you give priority to the …
Notification of logistics-delay to Russian Federation Читать далее »
Notification of the comprehensive upgrade of Yoybuy logistics service system： In order to provide our customers with more convenient, fast, stable and cost-effective logistics services, we have recently improved and optimized the logistics channels in key countries and regions, mainly involving : Russia, USA, Indonesia, Continental Europe, UK, Brazil, etc. For more information, please refer …
Explanation on the delayed arrival of parcels in the fourth quarter 2021： Due to the epidemic and the surge of e-commerce packages in the peak season, commercial express channels such as DHL/UPS/FedEx will have different degrees of delay from 3 to 7 days, and other channels from 5 to 15 days; We highly recommend you …
Due to the rapid growth of transportation costs and our continuous improvement of services, in order to provide you with long-term quality services, while ensuring the sustainability of cooperation between the both sides,in line with the business philosophy of long-term integrity services, common development, quality wins, etc., so after careful consideration of many aspects, YOYBUY has made a clear division and adjustment of services and charges for each item.
The Spring Festival 2022 is coming up. We sincerely thank you for your trust and support during the past year. All yoybuy employees will be on vacation from январь 29 to февраль 7, Beijing time.
Yoybuy will be off from январь 1, 2022 to январь 3, 2022 Beijing time, staff will be arranged to be on duty during this period. 0Dear Yoybuy members: As the New Year 2022 is coming, Yoybuy will be off from январь 1, 2022 to январь 3, 2022 Beijing time, staff will be arranged to be …
Due to the rapid growth of transportation costs and our continuous improvement of services, in order to provide you with long-term quality services, while ensuring the sustainability of cooperation between the both sides,in line with the business philosophy of long-term integrity services, common development, quality wins, etc., so after careful consideration of many aspects, YOYBUY has …
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Dear Customers, The Annual Traditional Chinese Festival is coming. Customer Service will have holiday from 4 февраль,2019 to 10 февраль,2019(Beijing Time). Warehouse will have holiday from 2 февраль,2019 to 10 февраль ,2019(Beijing Time). All the services such as online chatting and email customer service, order processing and shipping will be off work during the holiday. …
