To ensure that your transactions are authorised by you, some orders may require your cooperation in providing information for review.
You will receive an email from our service email address when our risk control staff determine that your order requires information.
We normally require the following information from you:
1.your payment card picture which showing us the first four and last six digits and name ,other information can be hidden
2.the picture of valid government issued ID
These information will be used to make payment confirmation.
And will be kept secret for you.
After confirmation of the transaction is in good state, your order will be handled as soon as possible.