Refunds and withdrawals

Can I withdraw money back to my card if I pay via Tincoff or Sberbank

Due to the Russian-Ukrainian war and the sanctions imposed by Europe and the USA, the payment channels from Russia are now heavily closed.

In order to help our Russian customers to be able to purchase products normally, our company has developed payment in rubles.

However, the payment platform only supports payments, there is no refund channel and we are unable to refund your money.

Perhaps you will be able to use the money to buy something you like for yourself and your family.

Thank you for your understanding.

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